SupportPRO Helpdesk - Customer Support
Description:
The main features include:
*Email Piping: Create/Modify tickets based on customer emails automatically
*Feature-packed admin and staff section *Flexible Knowledgebase : Create unlimited categories and FAQ entries
*Downloads : Share with your clients common files such as manuals etc in the download section.
*Multiple skins to match your web design
*Announcements/ News : Let users/staff view important notifications in the News section *Ticket Submission : Submit tickets with allowed types of attachments
*Quick View Statistics : View ticket and staff statistics in a graphical manner
*Reminders *Private Messages : Send messages between the staff with the built-in internal messaging system
*Unlimited Companies
*unlimited Departments
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